Privacy Policy

Lookup Web (“Lookup Web”, “we”, “our”, or “us”) is committed to protecting the privacy and security of users who access our platform and services.

This Privacy Policy explains how we collect, use, store, and protect personal information when you access or use the Lookup Web platform, website, and associated services (collectively referred to as the “Platform”).

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

To operate the Platform and deliver our services, we may collect the following categories of information.

Account Information

When you create an account, we may collect:

  • Name

  • Email address

  • Account credentials

  • Subscription plan information

This information is necessary to manage user accounts and provide access to the Platform.

Payment Information

Payments are processed through secure third-party payment providers.

Lookup Web does not store full credit card or payment details.

Payment processors may collect information including:

  • billing name

  • billing address

  • payment method details

  • transaction identifiers

All payment processing is handled by authorized payment providers in accordance with their own privacy and security standards.

Usage Data

We collect certain technical information automatically when users interact with the Platform, including:

  • IP address

  • device type

  • browser type

  • session activity

  • feature usage

  • timestamps

This information helps us maintain platform security, improve performance, and understand how the Platform is used.

User Input Data

When using the Platform, users may submit prompts, data, or contextual inputs to generate analytical outputs.

These inputs may be processed temporarily by the Platform in order to produce results.

Lookup Web does not use user input data for advertising purposes.

2. How We Use Information

The information we collect is used to operate and improve the Platform.

Specifically, we may use information to:

  • provide access to the Platform

  • manage user accounts

  • process subscriptions and payments

  • generate AI analytical outputs

  • improve platform performance

  • maintain security and prevent misuse

  • communicate service updates or support responses

We do not sell user personal data to third parties.

3. Data Storage and Security

We implement reasonable technical and organizational safeguards to protect user information.

Security measures may include:

  • encrypted data transmission

  • secure authentication systems

  • infrastructure monitoring

  • controlled access to sensitive systems

While we take appropriate precautions, no internet-based service can guarantee absolute security.

4. Third-Party Services

Lookup Web relies on certain third-party providers to operate the Platform, including services related to:

  • payment processing

  • hosting infrastructure

  • analytics

  • artificial intelligence model providers

These providers process limited data strictly for the purpose of delivering platform functionality.

Each provider maintains its own privacy policies and security practices.

5. Data Retention

We retain personal information only for as long as necessary to:

  • provide the Platform services

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

Users may request deletion of their account and associated personal data where applicable.

6. User Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:

  • access the personal data we hold about you

  • request correction of inaccurate information

  • request deletion of your personal data

  • request restriction of certain data processing activities

Requests regarding personal data may be submitted using the contact information provided below.

7. Cookies and Tracking Technologies

The Platform may use cookies and similar technologies to:

  • maintain user sessions

  • improve platform performance

  • analyze usage patterns

Detailed information regarding cookies is provided in our Cookie Policy.

8. International Data Processing

Because Lookup Web operates as a global digital platform, user information may be processed in different jurisdictions depending on the location of infrastructure providers.

We take reasonable measures to ensure that personal information receives appropriate protection regardless of where it is processed.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices.

When updates occur, the “Last Updated” date will be revised.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

10. Contact

If you have questions regarding this Privacy Policy or your personal data, you may contact us at:

Email: support@lookup-web.com