Lookup Web (“Lookup Web”, “we”, “our”, or “us”) is committed to protecting the privacy and security of users who access our platform and services.
This Privacy Policy explains how we collect, use, store, and protect personal information when you access or use the Lookup Web platform, website, and associated services (collectively referred to as the “Platform”).
By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
To operate the Platform and deliver our services, we may collect the following categories of information.
When you create an account, we may collect:
Name
Email address
Account credentials
Subscription plan information
This information is necessary to manage user accounts and provide access to the Platform.
Payments are processed through secure third-party payment providers.
Lookup Web does not store full credit card or payment details.
Payment processors may collect information including:
billing name
billing address
payment method details
transaction identifiers
All payment processing is handled by authorized payment providers in accordance with their own privacy and security standards.
We collect certain technical information automatically when users interact with the Platform, including:
IP address
device type
browser type
session activity
feature usage
timestamps
This information helps us maintain platform security, improve performance, and understand how the Platform is used.
When using the Platform, users may submit prompts, data, or contextual inputs to generate analytical outputs.
These inputs may be processed temporarily by the Platform in order to produce results.
Lookup Web does not use user input data for advertising purposes.
The information we collect is used to operate and improve the Platform.
Specifically, we may use information to:
provide access to the Platform
manage user accounts
process subscriptions and payments
generate AI analytical outputs
improve platform performance
maintain security and prevent misuse
communicate service updates or support responses
We do not sell user personal data to third parties.
We implement reasonable technical and organizational safeguards to protect user information.
Security measures may include:
encrypted data transmission
secure authentication systems
infrastructure monitoring
controlled access to sensitive systems
While we take appropriate precautions, no internet-based service can guarantee absolute security.
Lookup Web relies on certain third-party providers to operate the Platform, including services related to:
payment processing
hosting infrastructure
analytics
artificial intelligence model providers
These providers process limited data strictly for the purpose of delivering platform functionality.
Each provider maintains its own privacy policies and security practices.
We retain personal information only for as long as necessary to:
provide the Platform services
comply with legal obligations
resolve disputes
enforce agreements
Users may request deletion of their account and associated personal data where applicable.
Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:
access the personal data we hold about you
request correction of inaccurate information
request deletion of your personal data
request restriction of certain data processing activities
Requests regarding personal data may be submitted using the contact information provided below.
The Platform may use cookies and similar technologies to:
maintain user sessions
improve platform performance
analyze usage patterns
Detailed information regarding cookies is provided in our Cookie Policy.
Because Lookup Web operates as a global digital platform, user information may be processed in different jurisdictions depending on the location of infrastructure providers.
We take reasonable measures to ensure that personal information receives appropriate protection regardless of where it is processed.
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices.
When updates occur, the “Last Updated” date will be revised.
Continued use of the Platform after updates constitutes acceptance of the revised policy.
If you have questions regarding this Privacy Policy or your personal data, you may contact us at:
Email: support@lookup-web.com